CommuniBee Stripe Setup Guide

CommuniBee users can purchase products, such as memberships and event tickets, through the app. We use Stripe as our payment processing platform. It’s fully PCI-compliant and is used to handle payment processing for companies like Kickstarter, Shopify and OpenTable.

We don’t charge any fees for transactions, but Stripe, like any payment provider, does charge processing fees.

Non-profits may qualify for discounted payment processing fees. If your organization has non-profit status, email sales+nonprofit@stripe.com, or visit this support page for more information.

To enable your community’s marketplace and sell products to your residents, you’ll have to set up a Stripe account and connect it to CommuniBee. Here’s a brief guide on how to do that!

We’ve also created a training video, explaining this process. You can view it here.

Setting Up Stripe

Step 1: Create A Stripe Account by clicking here. If you already have a Stripe account, skip to Step 2.

Step 2: Click on “Developers” > “API Keys”. This section contains two pieces of information that necessary for connecting Stripe to CommuniBee: your publishable key and secret key.

Step 3: Copy the test publishable and secret key tokens from Stripe. The secret key token is hidden, so you’ll have to click to reveal it. The two tokens are circled below:

Step 4: Log into the CommuniBee admin dashboard. Under your community, click on “Configure Layout” and scroll down to “Marketplace Settings”.

Paste the test publishable and secret key tokens from Stripe into the dashboard (see image below). The click “Update”.

As you can see, the keys you pasted as test keys. These allow you to test whether the marketplace, specifically product purchasing, is working in CommuniBee. Once that’s confirmed to be working, you’ll have to switch the test keys to live keys in order to officially enable the marketplace.

Step 5: In Stripe, click on “Developers” > “API Keys”. Now, toggle “Viewing Test Data” at the top right to off (see image below). This changes the test keys to live keys. You’ll see their tokens change so that they now say pk_live and sk_live.

Copy the live publishable and secret key tokens from Stripe. Once again, the secret key token is hidden, so you’ll have to click to reveal it.

Step 6: Log into the CommuniBee admin dashboard. Under your community, click on “Configure Layout” and scroll down to “Marketplace Settings”.

Paste the live publishable and secret key tokens from Stripe into the dashboard (see image below). Then click “Update”.

Your marketplace should now be enabled, and your members should now be able to purchase products, including memberships, through the CommuniBee app!

Don’t hesitate to submit any questions you may have about Stripe through our support form. We’ve also answered common marketplace questions in our FAQ.

 

  • The CommuniBee Team

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