We understand that you may be cautious about signing up for a service like CommuniBee. Ensuring your online security and privacy are more important than ever. That’s why we’ve made the following security blog post available for viewing. You can also download it here as a document.
Organizations using CommuniBee can control who can join their online community and what content they have access to. These permissions can be granted by an admin within the organization through the dashboard.
Additionally, the ability to join can be configured in the app with three levels:
User access can be controlled by admins from the dashboard at any time, revoking or granting access to members of the community.
We use signed JWT tokens for authentication with anti-forgery checks.
For payment processing, we use PCI-compliant Stripe Connect as our default payment provider. With a paid CommuniBee Suite subscription, you can also choose from PayPal, Square, or Stripe as optional payment providers. All of which are recognized worldwide, and trusted by millions.
When a payment is made in CommuniBee, a dialog is presented to collect payment information (credit card #, expiry date, CVV), and that information is passed directly to the payment provider in use along with the email address of the account. It is important to note that the credit card information is never passed to or stored on CommuniBee’s servers.
We use Digital Ocean for hosting the server and database. Digital Ocean is one of the leading providers of hosting services. The servers we use are hosted on Canadian soil in Toronto.
For details on Digital Ocean’s data security practices, visit: https://www.digitalocean.com/legal/data-security/
An excerpt from that page:
Security controls provided by our datacenter facilities includes but is not limited to:
If you have any questions regarding your security and privacy, don’t hesitate to contact us
– The CommuniBee Team