CommuniBee Stripe Setup Guide

CommuniBee Stripe Setup Guide

CommuniBee users can purchase products, such as memberships and event tickets, through the app. We use Stripe as our payment processing platform. It’s fully PCI-compliant and is used to handle payment processing for companies like Kickstarter, Shopify and OpenTable.

We don’t charge any fees for transactions, but Stripe, like any payment provider, does charge processing fees.

Non-profits may qualify for discounted payment processing fees. If your organization has non-profit status, email, or visit this support page for more information.

To enable your community’s marketplace and sell products to your residents, you’ll have to set up a Stripe account and connect it to CommuniBee. Here’s a brief guide on how to do that!

We’ve also created a training video, explaining this process. You can view it here.

Setting Up Stripe

Step 1: Create A Stripe Account by clicking here. If you already have a Stripe account, skip to Step 2.

Step 2: Click on “Developers” > “API Keys”. This section contains two pieces of information that necessary for connecting Stripe to CommuniBee: your publishable key and secret key.

Step 3: Copy the test publishable and secret key tokens from Stripe. The secret key token is hidden, so you’ll have to click to reveal it. The two tokens are circled below:

Step 4: Log into the CommuniBee admin dashboard. Under your community, click on “Configure Layout” and scroll down to “Marketplace Settings”.

Paste the test publishable and secret key tokens from Stripe into the dashboard (see image below). The click “Update”.

As you can see, the keys you pasted as test keys. These allow you to test whether the marketplace, specifically product purchasing, is working in CommuniBee. Once that’s confirmed to be working, you’ll have to switch the test keys to live keys in order to officially enable the marketplace.

Step 5: In Stripe, click on “Developers” > “API Keys”. Now, toggle “Viewing Test Data” at the top right to off (see image below). This changes the test keys to live keys. You’ll see their tokens change so that they now say pk_live and sk_live.

Copy the live publishable and secret key tokens from Stripe. Once again, the secret key token is hidden, so you’ll have to click to reveal it.

Step 6: Log into the CommuniBee admin dashboard. Under your community, click on “Configure Layout” and scroll down to “Marketplace Settings”.

Paste the live publishable and secret key tokens from Stripe into the dashboard (see image below). Then click “Update”.

Your marketplace should now be enabled, and your members should now be able to purchase products, including memberships, through the CommuniBee app!

Don’t hesitate to submit any questions you may have about Stripe through our support form. We’ve also answered common marketplace questions in our FAQ.


  • The CommuniBee Team

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The 6 C’S of Community Engagement (Part 1)

The 6 C's of Community Engagement (Part 1)

Discover how CommuniBee can help you build upon these core aspects of community engagement

We all know that community engagement is a foundational requirement for a healthy, thriving, successful society— but how do we know when our efforts are working?

It’s a question many community leaders, municipal governments, and other organizations ask themselves frequently.

There are an endless number of ways to engage your community, but if you aren’t touching on the essential elements that contribute to a strong sense of belonging, your strategy will likely lose its luster over time.

Thankfully, by focusing on the six C’s of community engagement, local leaders can better gauge whether or not they are generating results, and identify gaps in their engagement strategy more quickly.

All of the six C’s are critical, and the strongest communities are those who put a plan into action, ensuring each category is being tended to.

In today’s blog post, we’ll be covering the first three C’s, with the remaining three to come in our next post! 

So, let’s take a deeper look at these criteria, while simultaneously learning more about how a mobile community app like CommuniBee can help you achieve the outcome you’re looking for.

Here are the First Three C's of Community Engagement:

1. Capability

In order to build a strong community, your members must be capable of engaging in constructive, open, healthy dialogue. Otherwise, it becomes impossible to resolve issues or move forward with a shared vision. 

How CommuniBee Can Help:

A mobile community app can make communicating with your fellow residents much more convenient. It eliminates the need to wait until a town meeting or physical interaction in order for thoughts and opinions to be expressed. 

The CommuniBee app allows users to log in at any time, from anywhere they have cell service, and receive updates regarding the happenings in their community. And with the help of push notifications, members of the community are alerted of all the latest information even if they aren’t logged into their app— reducing the likelihood of miscommunication or knowledge gaps.


2. Commitment

In regards to community engagement, a commitment is formed when community members come together to support one another beyond their self interests. Commitment creates a bond between citizens, motivating them to create a better environment for all.

How CommuniBee Can Help:

Before you can encourage your community members to commit to building a stronger network, they must first be aware of the importance of community involvement, and feel inspired to take part.

Using a mobile community app like CommuniBee is a great way to keep your members informed about upcoming community events, and to communicate how much you would value their participation.

The more welcomed and informed your community members are, the more compelled they will feel and the more invested they will be in their community’s success.

3. Contribution

Contribution refers to the willingness of your citizens to volunteer and give back to their community.

How CommuniBee Can Help:

At CommuniBee, we believe that keeping your community members in-the-loop about opportunities to contribute is the first step to securing more involvement. 

That’s why we make it easier for community leaders to manage their events and activities with features like a built-in RSVP system, and convenient dashboard that allows you to manage attendance.

Additionally, the real-time news section of the app makes it a breeze to post volunteer opportunities or event updates, giving your members the details they need, when they need them.

We also send automatic reminders to anyone who has RSVP’d to an event or activity, which can be delivered via push notifications.

Stop waiting for your community members to check out your physical bulletin board, or dealing with the frustration of emails or mail-outs that go unread.

A mobile community app is a cost-friendly solution that ensures your messages are received quickly, in a way that works for today’s tech-savvy society.

We’ll be covering the remaining three C’s of community engagement in our next post!

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