Admin Login

Monitor sales activity

Looking for an overview to see all of your marketplace activity? Click on the Marketplace menu option which will take you to the Dashboard tab. From here, you can monitor key details on the performance of your marketplace.

Overview

At the top of this page, you can filter the available data by the following date range options:

  • Past 7 Days
  • Past 30 Days
  • Past 90 Days
  • Past 180 Days
  • Past Year
  • All Time
  • Today
  • Or set a Custom Range

With a date range selected, you can quickly see Gross Revenue, Products Purchased, number of Transactions, total Unique Customers, and amount of Refunds (if any). Regardless of your date range, you can see your marketplace’s Gross Revenue Lifetime.

Included on this page are various charts to help admins visualize the performance of their marketplace. The date range you select above will apply to these visuals as well.

Charts

  • Gross Revenue: Presented as a bar chart and shows total revenue earned by day or week. Alternatively, you filter this chart to view eWallet Sales, Online Sales, Offline Sales, and Deferred Sales.
  • Transactions: Presented as a bar chart and shows the total number of transactions made by day or week. Alternatively, you can filter this chart to view the number of Products Sold, and Specials Sold.
  • Revenue by Payment Type: Presented as a pie chart and shows which payment types are most commonly used when making a purchase.

Reports

In addition to the quick snapshot that the Dashboard tab provides, admins can download exportable .CSV reports from the Reports tab. On this page, you can filter your data using the same date ranges listed above.

Once a date range is set, you can download your data and work with it a tool like Excel. These are the following exportable reports:

  • Export Current Inventory: Export a snapshot of your product inventory, displaying available quantities and those pending fulfillment.
  • Platform Fee Charges: Export a list of all platform fee charges incurred by your community. This report includes the sales amount fees were based on, the fee rate applied, fee totals, and payment details. Note: CBS eCommerce fees are available on the 25th when monthly invoices are generated. 
  • Export Transactions: Use the date filter to export a summary of each transaction, including purchaser details, payment information, fees, and fulfillment dates.
  • Export Transaction Details: Use the date filter to export a detailed breakdown of each transaction, showing the individual items purchased, their quantities, prices, and fulfillment information.

Additional Marketplace Guides

Monitor sales activity

Add products to sell

Create marketplace categories

Set up a marketplace

Create and apply specials

Manage online and manual orders

CommuniBee does not display active communities right now. If you are looking to view a specific community, you will need the community’s website URL.

Be sure to check your email to see if you received an invitation to the community; otherwise, you should contact a community admin for access.

Still stuck? Email us at support@communibee.ca