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Invoicing and billing

Understanding how invoicing and billing works is crucial for managing your community’s finances. The process varies based on the chosen payment provider and whether you’re using CommuniBee’s core platform, Bid Beacon, or Raffle Rocket.

CommuniBee Invoicing and Billing

Express Banking with Stripe Connect

  • Automatic Deductions: Utilizing Express Banking via Stripe Connect means CommuniBee’s platform fee is directly deducted from each community transaction such as ticket sales, product sales, and donations.
  • Monthly Receipts: Receive a detailed monthly summary of platform fees incurred from your community’s activities, ensuring transparency and ease of tracking.

Alternate Payment Methods

  • Monthly Invoicing: If you opt for alternate payment methods (Stripe, Square, PayPal, or Offline payments), platform fees are invoiced on the 25th of each month.
  • Automatic Billing: The invoiced amount is automatically billed on the 1st of the following month, charged to the credit card associated with your CommuniBee subscription.

Bid Beacon Invoicing and Billing

  • Express Banking: For Bid Beacon, using Express Banking via Stripe Connect means CommuniBee’s platform fee is directly deducted from each transaction and a post-auction summary receipt is provided.
  • Alternate Payment Methods: If alternate payment methods are used for auctions, invoicing and automatic billing occur post-auction, charged to the credit card associated with your CommuniBee subscription.

Raffle Rocket Invoicing and Billing

  • Express Banking Only: Raffle Rocket exclusively utilizes Express Banking via Stripe Connect, ensuring platform fees are automatically deducted per transaction for a hassle-free experience.
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Additional Getting Started Guides

Understanding page blocks

Invoicing and billing

Collect payments

Returning Raffle Rocket admin

Returning Bid Beacon admin

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