Access your CommuniBee dashboard and navigate to the Banking tab found under Community Setup. From here, you can select the payment provider you wish to use. If you aren’t subscribed, Express Banking will be selected by default.
To proceed, click Setup Provider. You will be required to fill out a few details to get started:
The process changes slightly depending on what type of business you choose and what country you are in, so the examples that follow may not exactly match your scenario but will give an idea of the types of things you will need to have ready.
Select a Bank Account for Payouts
Finally, review your details and Submit.
Please keep in mind that required fields may vary depending on your country. As well, CommuniBee does not collect any of this information. Everything provided above is stored securely with Stripe.
Please keep in mind that required fields may vary depending on your country.
Verify you represent the business: This form must be filled out by someone with significant control and management of your business. If that’s not you, make sure to ask the right person to continue.
Select a Bank Account for Payouts
Finally, review your details and Submit when ready.
Notice for corporations in Canada
You are required to verify business and directors’ information in order to accept payments and receive payouts.
Provided your business is in scope based on your Type of business selection, Stripe will check the business name, business address, and director information you have submitted on your account against the information available with the provincial and/or federal registries. This means that Stripe will check your:
Due to these additional requirements, please ensure you have submitted all the necessary documents required by Stripe before making any sales.
For more information, please read Stripe’s article on Company Beneficial Ownership and Director Requirement.
As well, CommuniBee does not collect any of this information. Everything provided above is stored securely with Stripe.
Please keep in mind that required fields may vary depending on your country.
Verify you represent the business: This form must be filled out by someone with significant control and management of your business. If that’s not you, make sure to ask the right person to continue.
Select a Bank Account for Payouts
Finally, review your details and Submit when ready.
Notice for registered charities and non profits in Canada
You are required to verify business and directors’ information in order to accept payments and receive payouts.
Provided your business is in scope based on your Type of business selection, Stripe will check the business name, business address, and director information you have submitted on your account against the information available with the provincial and/or federal registries. This means that Stripe will check your:
Due to these additional requirements, please ensure you have submitted all the necessary documents required by Stripe before making any sales.
For more information, please read Stripe’s article on Company Beneficial Ownership and Director Requirement.
As well, CommuniBee does not collect any of this information. Everything provided above is stored securely with Stripe.
CommuniBee’s platform fee and Stripe’s payment processing fee are taken off each transaction immediately.
Payments are held in your Stripe Account for 7 days and then paid out directly to your connected bank account. After the 7-day holding period, payouts will then be processed daily. From your Banking tab, you can view payout details such as the amount Available Soon, Next Payout, and Total Paid to Date. For a more detailed overview, access your Stripe Connect dashboard by clicking on View Account.
Note: CommuniBee does not collect or store any credit card information. All payment details are handled through Stripe which is a PCI-compliant payment provider.
When setting up your Stripe Connect account, you will have the ability to enter a Statement Descriptor. For those who make purchases throughout your community, this description will appear on their credit card statement.
To reduce the chance of purchasers disputing charges, make sure your Statement Descriptor explains where the charge came from (for example, use the name of your community as the Statement Descriptor).
Onboarding your express banking account requires collecting certain information for each account (which Stripe verifies). As part of the Know Your Customer (KYC) obligations, Stripe is required to verify the information provided during onboarding. If Stripe is unable to verify the account information, they will request additional information from you.
Closely monitor your email and Stripe dashboard for any additional verification required by Stripe. For more information on what documents Stripe can accept for verification of identity, address, and legal entity, please visit Stripe’s Acceptable Verification Documents.
If you are a corporation, registered charity, or non profit in Canada, you will be required to verify business and directors’ information in order to accept payments and receive payouts.
